If you choose an option that includes graphics/print, we will need a file with the graphic layout to complete the order. 

 

Graphic specifications of the layout are as follows:

•  total dimensions: check field "graphic layout size" in the detailed description of each product,

•  the artwork should be built as one file, without bleed/trimming marks,

•  scale: 1:1,

•  file format: TIFF, JPG, PDF, CDR, EPS, PSD, AI - we recommend TIFF,

•  color mode: RGB, CMYK or RGB, CMYK si Pantone combinations (only in PDF or AI files),

•  picture resolution of minim 72 dpi. We recommend you to send the file with a resolution of 150 dpi or higher,

•  all Corel Draw files must have fonts converted to outlines (if graphics is sent in this format),

•  we recommend using the LZW compression when exporting TIFF files (if the graphic is sent in this format).

 

The graphic layout can be sent using one of the following options:

•  by e-mail (for files up to 10 MB)

•  by a web file hosting service.

You can find details about creating and sending a graphic layout on the Graphic layout page. Also, Y our Sales Representative can provide you with customized Graphic specifications and templates for your product of interest.

 

If you want to place an order for graphic layout creation, you can choose SE020 - DTP services (/working hour) or you can send us an e-mail at sales@excelexpo.ro with instructions and all the necessary details (logo, text, pictures, etc.). Later, the Sales Representative will return with a price quotation.

If you already have the graphics/print or intend to produce and install by yourself, for compatibility, please compare in advance its size and features with those mentioned in the product description and in the graphic specifications file.

The products are available for delivery after the production period. Estimated production time is mentioned at the “Estimated production time" field.

 

Delivery fee:

 - free of charge - for orders of 50 Euro+VAT or more, 
 - 10 Euro+VAT / order / location - for orders up to 50 Euro+VAT. Alternatively, the client may choose to collect the products from Excelexpo location (either directly or by own courier company).
 - at the courier company rate, for deliveries outside of Romania, regardless of the order value. The delivery fee will be automatically calculated for the website orders. For deliveries outside of Romania, the fee can be relatively high for small orders, therefore we recommend grouping more small orders for a great delivery rate. 

 

Delivery time:
 - 1 working day, from the date of the products' completion for locations in Bucharest,
 - 1-2 working days, from the date of the products' completion for locations in Romania, outside Bucharest,
 - 2-7 working days, from the date of the products' completion for locations in the European Union, depending on the country of destination.

 

Delivery will be carried out by an Excelexpo employee or by the courier company. Also, the client can pick-up the ordered products from Excelexpo location, either directly or by own courier company, during working hours (L-V: 09:00 – 17:30). These delivery provisions only apply to the sale of products and do not apply to their rental.

 

For details please access Excelexpo Delivery Terms.