If you choose an option which includes graphics / print, we will need a file with the graphic layout to complete the order. 

Graphic specifications of the layout are as follows:

•  total dimensions: check field "graphic layout size" in the detailed description of each product,

•  the artwork should be build as one file, without bleed / trimming marks,

•  scale: 1:1,

•  file format: TIFF, JPG, PDF, CDR, EPS, PSD, AI - we recommend TIFF,

•  color mode: RGB, CMYK or RGB, CMYK si Pantone combinations (only in PDF or AI files),

•  picture resolution of minim 72 dpi. We recommend you to send the file with a resolution of 150 dpi or higher,

•  all Corel Draw files must have fonts converted to outlines (if graphics is sent in this format),

•  we recommend using the LZW compression when exporting TIFF files (if graphics is sent in this format).

The graphic layout can be send using one of the following options:

•  by e-mail (for files up to 10 MB)

•  by a web file hosting service.

You can find details about creating and sending a graphic layout on the Graphic layout page, with link in the footer of each page.

On request, your sales representative can provide for your product of interest customized Graphic specifications and templates.

If you intend to place an order for graphic layout creation, please send us an e-mail at sales@excelexpo.ro mentioning all the necessary details (logo, text, pictures, positioning, etc.) in order to receive a price quotation.

If you already have the graphics / print or intend to produce and install by yourself, for compatibility, please compare in advance its size and features with those mentioned in the product description and in the graphic specifications file.

These delivery provisions only apply to the sale of products and do not apply to their rental.

The products are available for the delivery after the production period. Estimated production time is mentioned at “Estimated production time" field.

Delivery will be carried out by an Excelexpo employee or by the courier company. Also, the client can pick-up the ordered products from Excelexpo location, either directly or by own courier company, during working hours (L-V: 09:00 – 17:30). 

Delivery time

In Bucharest, delivery will be carried out in the next working day, from the date of the products' completion. 

In Romania, outside Bucharest, Excelexpo deliver the products to courier company after the date of their completion and the products will get to the client during the next working day (or on Saturday if requested). In European Union the estimated delivery time is of 2-7 days, depending on the country of destination.

Delivery fee

For orders of 50 Euro+VAT or more, delivery in Romania is free of charge.
For orders up to 50 Euro+VAT, the client may choose between:

•  to pay a flat delivery fee of 10 Euro+VAT / order / location,
•  to receive the products by Excelexpo's courier company and pay the courier services at delivery or
•  to collect the products from Excelexpo location (either directly or by own courier company).

For deliveries outside of Romania, regardless of the order value, the delivery service is on charge, at the courier company rate. The delivery fee will be automatically calculated for the website orders. For deliveries outside of Romania, the fee can be relatively high for small orders, therefore we recommend grouping more small orders for a great delivery rate. 

For details please access Excelexpo Delivery Terms.