If you choose an option that includes graphics/print, we will need a file with the graphic layout to complete the order. 

Your Sales Representative can provide you the Graphic Specifications and templates for the product of interest.
Also, for most of the products, we can provide you layouts models to start with and adapt.

If you want to place an order for graphic layout creation, you can choose SE020 - DTP services (/working hour) or you can send us an e-mail at sales@excelexpo.ro with instructions and all the necessary details (logo, text, pictures, etc.). Later, the Sales Representative will return with a price quotation.

Graphic specifications of the layout are as follows:

•  total dimensions: check field "graphic layout size" in the detailed description of each product,

•  the artwork should be built as one file, without bleed/trimming marks,

•  scale: 1:1,

•  file format: TIFF, JPG, PDF, CDR, EPS, PSD, AI - we recommend TIFF,

•  color mode: RGB, CMYK or RGB, CMYK si Pantone combinations (only in PDF or AI files),

•  picture resolution of minim 72 dpi. We recommend you to send the file with a resolution of 150 dpi or higher,

•  all Corel Draw files must have fonts converted to outlines (if graphics is sent in this format),

•  we recommend using the LZW compression when exporting TIFF files (if the graphic is sent in this format).

 

The graphic layout can be sent using one of the following options:

•  by e-mail (for files up to 10 MB)

•  by a web file hosting service.

You can find details about creating and sending a graphic layout on the Graphic layout page. 

 

If you already have the graphics/print or intend to produce and install by yourself, for compatibility, please compare in advance its size and features with those mentioned in the product description and in the graphic specifications file.

The products are available for delivery after the production period. Estimated production time is mentioned at the “Estimated production time" field.

 

Delivery fee:

  - the delivery fee is at the courier company rate. For orders placed on the website, the delivery fee is automatically calculated depending on the weight, after the delivery address is filled in. For orders placed by e-mail or by telephone, the fee will be communicated in the quotation, or in the order confirmation.
  - in Bucharest, for orders of minimum 50 Euro + VAT, the delivery will be made free of charge by eXcelexpo.

 

Alternatively, the client may choose to collect the products from Excelexpo location, either directly or by own courier company, during working hours (L-V: 09:00 – 17:30). 

 

Delivery time:
 - 1 working day, from the date of the products' completion for locations in Bucharest,
 - 1-2 working days, from the date of the products' completion for locations in Romania, outside Bucharest,
 - 2-5 working days, from the date of the products' completion for locations in the European Union, depending on the country of destination.

 

For the rented products, the delivery fee applies for round trip deliveries.

 

For details please access Excelexpo Delivery Terms.